Eczema TrackEczema Track

Privacy Policy

Your skin data is personal. This policy explains what we collect, how we use it, and the control you have over it.

1. Information We Collect

  • Account information: your name and email address when you create an account.
  • Onboarding profile: details you provide during setup (conditions, suspected triggers, body areas, severity, etc.).
  • Flare journal entries: dates, severity scores, suspected triggers, products used, photos, and notes you log.
  • Saved routines: products you bookmark to your routine.
  • Usage data: anonymized analytics about how you use the app to help us improve it.

2. How We Use Your Information

  • To personalize your experience — surfacing relevant products, patterns, and insights based on what you log.
  • To generate pattern analysis and GP-ready reports from your own logged data.
  • To send you account-related emails and (if you opt in) product updates.
  • To improve the app and keep our product database accurate.

3. How We Store Your Data

  • Your data is stored securely on our platform provider's infrastructure and is associated with your account.
  • Your onboarding profile and flare journal are private to your account — only you can see them.
  • We do not sell your personal data to third parties.

4. Data You Share

  • Eczema Track does not post to social media or share your logs unless you explicitly export and share a report yourself.
  • Photos you upload are stored with your journal entries and are not used for any other purpose.

5. Cookies & Analytics

  • We use essential cookies to keep you logged in and analytics to understand feature usage.
  • We do not use advertising cookies or cross-site tracking.

6. Your Rights

  • You can view, edit, and delete your flare journal entries and routine at any time from within the app.
  • You can request deletion of your account and associated data by contacting support.
  • You can export your logged data through the GP-ready report feature.

7. Children's Privacy

  • Eczema Track is intended for users aged 13 and older. We do not knowingly collect data from children under 13. If you believe a minor's data has been collected, please contact us and we will delete it.

8. Medical Disclaimer

  • Eczema Track provides general wellness information and pattern-tracking tools. It is not medical advice and does not diagnose, treat, or cure any condition. Always consult a qualified healthcare professional for diagnosis and treatment.

9. Changes to This Policy

  • We may update this Privacy Policy from time to time. Material changes will be reflected by updating the 'Last updated' date at the bottom of this page.

Last updated: August 2026. For privacy questions, contact Base44 support.