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Real person, usually within a day.

A scan failed or gave a strange answer

Try pasting the ingredient list as text instead of a photo — blurry or curved labels can misread. Every result shows the photo it read from so you can double-check.

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Signs you out on this device. Your account and logs stay safe — sign back in anytime.

Delete my account & data

Permanently erases your profile, skin logs, photos, scans, and chat context from Eczema Track. This can't be undone.